Privacy Policy

Introduction

Doula Charlotte Hernandez LLC respects your privacy. This Privacy Policy explains what information may be collected when you visit this website, schedule a consultation, or interact with linked services, and how that information may be used.

For information about due dates and other consumer health data, please read the separate Consumer Health Data Privacy Policy.

Information We Collect

This website does not currently collect information directly through its own forms, user accounts, comments, or client portal. If you schedule a consultation through Google Calendar, the booking form currently asks for your first and last name, email address, phone number, and due date.

Like most hosted websites, basic technical information may also be processed automatically by hosting, browser, analytics, security, or infrastructure providers. This may include your IP address, browser type, device information, pages visited, referring pages, and the time and date of your visit.

How We Use Information

Information you choose to provide may be used to respond to your inquiry, schedule and prepare for a consultation, communicate about doula services, confirm availability, provide client support, and maintain safe and reliable website operation.

Third-Party Services

Scheduling uses Google Calendar Appointment Scheduling. External links, including Instagram and Google services, are governed by those third parties' own privacy policies and terms.

Disclosure of Information

Doula Charlotte Hernandez LLC does not sell your personal information. Information may be shared only as needed to operate the website, schedule or provide services, communicate with you, comply with law, protect rights and safety, or work with service providers such as website hosting, calendar, email, video meeting, payment, or client-management tools.

Health-Related Information

Your due date may be health-related information. Do not use appointment scheduling for urgent or emergency medical communication.

Data Security

We care about protecting your information and use reasonable safeguards through reputable service providers. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Retention

Information is kept only as long as reasonably needed for scheduling, communication, service records, legal, accounting, or business purposes, unless a longer retention period is required or permitted by law.

Your Choices

You can choose not to provide optional information in scheduling notes. You may also contact Doula Charlotte Hernandez LLC to ask questions about information you provided, request corrections, or request deletion where applicable.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and the updated date above will reflect the latest version.

Contact

For privacy questions, contact Doula Charlotte Hernandez LLC through the scheduling or contact methods provided on this site.